Here is some important information regarding delivery to the DOM-TOM (Overseas Departments and Territories):
- Your order will be invoiced without tax.
- It will be shipped via Colissimo Outre-mer or DPD. We reserve the right to select the most appropriate carrier for your order, without affecting the amount of shipping fees already charged and paid.
- Delivery will be subject to local customs duties applied by the territorial customs services.
- You will need to settle these taxes as well as customs clearance fees directly with the customs and the carrier.
Order Threshold (€) Delivery Fee (€)*
- from 0.00 € to 100.00 € -> 49.90 €
- from 100.01 € to 250.00 € -> 69.90 €
- from 250.01 € to 500.00 € -> 99.90 €
- from 500.01 € to 1000.00 € -> 109.90 €
- Over 1000.00 € -> 139.90 €
We would like to inform you that, as part of our commitment to the quality of our delivery services, it may be necessary for us to unpack certain items before shipping them to your destination. This approach is aimed at ensuring the convenience and safety of delivering your items.
Unpacking may include the removal or reduction of the original packaging while ensuring that your items remain well protected during transport. This approach allows us to optimize the delivery process to provide you with a more efficient and eco-friendly service.
However, we understand that some customers may prefer to receive their items in their original packaging. If this is your preference, please inform us when placing your order or by contacting us after the purchase. We will do our best to accommodate your preferences while still adhering to safety and logistics standards.
We appreciate your understanding and trust.
If you have any further questions or concerns, please do not hesitate to contact us at:
support@grandfroid.fr
*These delivery rates apply to orders based on their total amount.