Have you received the items I returned?

To track the progress of your return, please use the parcel tracking number provided by your carrier.

You can also track your return in your customer account under "Return Products."

Upon receiving your parcel, our teams will send you an email confirming the successful receipt of your parcel.

You can also contact our Customer Service at support@grandfroid.fr.

Please include the following subject in your email:

"RETURN PRODUCT TRACKING + (9-letter order reference)"

We are at your disposal to assist you with your return process.