I forgot my password / I can't access my account

If you have forgotten your password or are having trouble accessing your account, here are the steps to resolve this issue:

1. Click on the "Forgot Password" or "Reset Password" link on the login page.

2. You will be redirected to a page where you will need to provide the email address associated with your account.

3. Enter your email address and click the password reset button.

4. You will receive an email containing detailed instructions on how to reset your password. Check your inbox, including the spam/junk folder, in case the email is there.

5. Follow the instructions in the email to create a new secure password for your account.

6. Once you have created a new password, return to the login page and use your new credentials to access your account.

If you do not receive the password reset email or encounter any other issues, we recommend contacting our customer service. Our team will be happy to assist you in regaining access to your account.

Please note that for security reasons, it is important to choose a strong password and keep it confidential. Consider using a combination of letters, numbers, and special characters, and avoid using obvious personal information.

We are here to assist you in the account recovery process and will strive to quickly resolve your access issues.